Terms of Service

1. The service

MySharpIQ provides an online cognitive assessment (the “IQ test”), a personal report and certificate, and a daily brain-training program with progress tracking (together, the “Service”). The Service is for educational and entertainment purposes. It is not a medical, psychological or diagnostic service and results should not be used for clinical, employment or legal decisions.

2. Eligibility and account

You must be at least 16 years old to use the Service. You are responsible for keeping your login details confidential and for all activity in your account. Please provide accurate information when you create your account.

3. Membership, trial and payments

Access to your results and the training program requires a paid membership. The membership starts with a 7-day trial for €1.00. Unless you cancel before the trial ends, the membership renews automatically at €29.99 every 28 days until you cancel. Prices include applicable VAT. Payments are processed by Stripe; we do not store your card details.

If a renewal payment fails, we may retry the charge and your access may be suspended until payment succeeds.

4. Cancellation

You can cancel at any time from your account page via “Manage subscription”. Cancellation stops future renewals; you keep access until the end of the period you have already paid for. You can renew a cancelled membership from the same page before the period ends.

5. Right of withdrawal and refunds

The Service is digital content supplied immediately after purchase. By starting your membership you request immediate access and acknowledge that, once the content has been made available, you lose your 14-day right of withdrawal under EU consumer law to the extent permitted by law. This does not affect your statutory rights. If you believe you were charged in error, contact us and we will review your request.

6. Acceptable use

Do not copy, resell or redistribute the test items, exercises or content, attempt to access other users’ data, or interfere with the Service.

7. Intellectual property

All content, software, puzzles, graphics and trademarks of the Service belong to us or our licensors.

8. Liability

The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

9. Changes and contact

We may update these terms; we will notify members of material changes by email. Questions: support@mysharpiq.com.